Help Center

 

Priority E-Mail Support

Priority handling for every request, with guaranteed fast responses.

    Browse by topic

    From your first survey to billing: find the guide for each part of LimeSurvey.

     

    Get Started

    From sign-up to your first responses.

     

    Workspace

    All your surveys, themes, administrators and plugins.

     

    Editor

    Questions and groups, settings, the look and the languages.

     

    Question types

    Every type, how it looks and its settings.

     

    Share

    Public link, QR code, embedding or personal invitations.

     

    Results

    Responses, statistics and exports in one place.

     

    Configuration

    Participants, label sets, data checks and backups.

     

    Profile and personal settings

    Profile, password, email address and preferences.

     

    Account and billing

    Your plan, upgrades, payment and invoices.

     

    FAQs

    Account and site, survey design, data protection.

      • Popular Articles

      • The free plan

        About the free plan Every new LimeSurvey account starts on the free plan. It costs nothing and has no end date, so you can use it as long as you like. You get the full survey tool: every question type, logic, themes and all languages. The free plan ...

      • How do I create a survey?

        About creating a survey You create surveys from your workspace, the screen you land on after logging in. A new survey opens in the editor right away with a welcome screen, one question group with a sample question, and an end screen. There is no form ...

      • Where your survey data is stored and how it is protected

        About data protection in LimeSurvey Cloud Your survey site and all its data, including backups, stay in the country you chose for it. Each survey site has its own database, the connection to it is encrypted, and you can encrypt personal answers in ...

      • Cancel your subscription

        About canceling You can cancel a paid plan online at any time up to the last day before it renews. The plan keeps running until the end of the period you paid for, and there is no refund for the rest of the period. After that, your account falls back ...

      • Add subquestions and answer options

        About subquestions and answer options Some question types need more than a question text. Single choice questions need answer options, the choices a participant picks from. Multiple choice questions use subquestions, one per checkbox. Array questions ...

      • Recent Articles

      • JavaScript examples you can copy

        About these examples Five scripts for common tasks: go to the next page when an answer is chosen, count characters, write in capital letters, save the screen size and keep Next locked for a few seconds. Each script goes into the text of one question. ...

      • Workarounds from the manual: what to use instead

        About the workarounds in the manual The LimeSurvey manual has four pages of workarounds: solutions that users shared for LimeSurvey 1.x to 3.x, most of them JavaScript for the survey templates of that time. Today most of them are built in as a ...

      • Add JavaScript to your survey

        About JavaScript in surveys JavaScript changes the survey while participants take it: it can make a field read-only, react to an answer or add a widget. You add a script to the text of a question with Edit as HTML, and it runs on the page where that ...

      • ExpressionScript: quick start

        About ExpressionScript ExpressionScript is the logic of LimeSurvey. An expression is a short formula, such as Q001 == "A002" or sum(Q024_SQ001, Q024_SQ002). LimeSurvey uses expressions to show a question only when it applies, to put earlier answers ...

      • How permissions work

        About permissions What an administrator can do on your survey site is set in two places, and what they see in the sidebar is set in a third: Level Set in Decides Global permissions Manage administrators, ... menu of the administrator > Edit ...