Help Center



    • Popular Articles

    • How can I cancel my subscription?

      To cancel your subscription plan: Log in to your account by clicking Login from the top navigation bar on the  LimeSurvey home page. Select Billing history from the profile menu (in the top right corner). Locate the plan that you wish to cancel, and ...
    • Where and how is my survey data hosted/stored?

      When you register with LimeSurvey and log in for the first time, you'll initiate the process of creating your survey site. Here’s a detailed walkthrough of the steps involved in setting up your survey site and choosing a server location for hosting ...
    • Create a Survey

      General A survey includes, via different interconnected databases: languages, questions, question groups, question attributes, sub-questions, answers, default answers, assessments, and quota settings. Create a survey There are 3 ways to reach the ...
    • Add subquestions and answers

      A brief note about subquestions and answer options Certain question types require subquestions and/or answer options. When a question is added, the Edit question page is displayed with the question in edit mode.  If a question requires subquestions ...
    • Activate Survey

      Activate survey By activating a survey, LimeSurvey: creates a separate database table where all survey responses are stored, a new entry being added for each new collected survey response. allows survey administrators to manually enter data into that ...
    • Recent Articles

    • How to Ensure Your LimeSurvey Email Invitations Avoid the Spam Folder

      How to Ensure Your LimeSurvey Email Invitations Avoid the Spam Folder Introduction Sending out survey invitations via email is a critical part of gathering data. A challenges you might face is ensuring that the participants you invite reach your ...
    • How to cite LimeSurvey

      Citing the tools and software you used in your research is essential for the reproducibility and credibility of your work. Here’s how you might go about citing LimeSurvey in different citation styles in the text and references sections of your ...
    • LimeSurvey 6

      To give you an overview and basic understanding of LimeSurvey 6, our latest and most advanced version yet, please check out this article. You can also refer to our newly written blog post on LimeSurvey 6 where you will find all of this information in ...
    • Latest LimeSurvey version

      LimeSurvey is a dynamic and continuously evolving software product, so it's only natural that our latest version undergoes regular updates and enhancements to provide you with the best survey experience possible, so the latest version will always ...
    • Participant may save and resume later

      This setting allows a participant to save the responses to a survey he is taking at the moment and complete the survey at a later time using a username and password. Normally, this setting is "On" by default. If you want to double-check this setting ...