Help Center
Get Started
We have created a few articles that will help you get started.
The articles give you an overview of the LimeSurvey admin features, the structure of a survey and basic survey features.
Build survey
This sections will explain the different ways to create a survey and survey groups, as well as how to list and delete them.
Survey Structure
In our Survey builders structure section you can easily add questions and groups.
Survey Settings
The survey settings menu permits users to edit different survey-related settings.
Activate Survey
Activate your survey before you start distrbuting it.
Distribute Survey
In this section we explain how to distribute your survey by inviting participants, sharing your survey link or integrating with a panel.
Responses & Statistics
The information in this section will help you "get answers to your questions" by showing the various ways that you can analyze the data from completed surveys.
Question Types
This sections will describe the different question types that can be used in your surveys.
Themes
In this section we detail how to change survey admin themes. Did you know that with our Question Editor you can build every question imaginable?
Configuration
In this section we explain how to manage users, some advanced configurations, and admin settings.
My account - User
Review the information in this section to learn how to personalize your LimeSurvey account.
Admin Account
The section contains information pertaining to your LimeSurvey account such as: upgrading to another plan type, general account preferences, billing details, transaction history, ...
FAQs
Here you will find the answers to some of the most frequently asked questions aboutLimeSurvey
Recent Articles
Question Types
How to Edit Question Types on LimeSurvey 1. After adding a question, Refer to this Add and Edit a Question. 2. On the page where you add a new question, you'll see a field called Question type 3. Your first question type will be a Long free text by ...
How to Ensure Your LimeSurvey Email Invitations Avoid the Spam Folder
How to Ensure Your LimeSurvey Email Invitations Avoid the Spam Folder Introduction Sending out survey invitations via email is a critical part of gathering data. A challenges you might face is ensuring that the participants you invite reach your ...
How to cite LimeSurvey
Citing the tools and software you used in your research is essential for the reproducibility and credibility of your work. Here’s how you might go about citing LimeSurvey in different citation styles in the text and references sections of your ...
LimeSurvey 6
To give you an overview and basic understanding of LimeSurvey 6, our latest and most advanced version yet, please check out this article. You can also refer to our newly written blog post on LimeSurvey 6 where you will find all of this information in ...
Latest LimeSurvey version
LimeSurvey is a dynamic and continuously evolving software product, so it's only natural that our latest version undergoes regular updates and enhancements to provide you with the best survey experience possible, so the latest version will always ...
Popular Articles
Where and how is my survey data hosted/stored?
When you register with LimeSurvey and log in for the first time, you'll initiate the process of creating your survey site. Here’s a detailed walkthrough of the steps involved in setting up your survey site and choosing a server location for hosting ...
The free plan
The LimeSurvey free plan type If you're considering the best plan for your survey needs, you might be intrigued by our most budget-friendly offering: The Free Plan. This plan is tailored for individuals who are looking for essential features without ...
How can I cancel my subscription?
To cancel your subscription plan: Log in to your account by clicking Login from the top navigation bar on the LimeSurvey home page. Select Billing history from the profile menu (in the top right corner). Locate the plan that you wish to cancel, and ...
How do I create a survey?
How to create a survey There are several ways to create a survey. In this example we use the +Create survey button from the main navigation bar . From your survey site, click any of the two +Create survey or the + button from the main navigation bar. ...
How can I restore data from a deactivated survey?
We recommend that you always use the expiry option instead of deactivating a survey. If you closed your survey accidentally, it is important that you don't change anything in the survey! Then, and only then, will the following steps will work: ...