Help Center
Get Started
We have created a few articles that will help you get started.
The articles give you an overview of the LimeSurvey admin features, the structure of a survey and basic survey features.
Build survey
This sections will explain the different ways to create a survey and survey groups, as well as how to list and delete them.
Survey Structure
In our Survey builders structure section you can easily add questions and groups.
Survey Settings
The survey settings menu permits users to edit different survey-related settings.
Activate Survey
Activate your survey before you start distrbuting it.
Distribute Survey
In this section we explain how to distribute your survey by inviting participants, sharing your survey link or integrating with a panel.
Responses & Statistics
The information in this section will help you "get answers to your questions" by showing the various ways that you can analyze the data from completed surveys.
Question Types
This sections will describe the different question types that can be used in your surveys.
Themes
In this section we detail how to change survey admin themes. Did you know that with our Question Editor you can build every question imaginable?
Configuration
In this section we explain how to manage users, some advanced configurations, and admin settings.
My account - User
Review the information in this section to learn how to personalize your LimeSurvey account.
Admin Account
The section contains information pertaining to your LimeSurvey account such as: upgrading to another plan type, general account preferences, billing details, transaction history, ...
FAQs
Here you will find the answers to some of the most frequently asked questions aboutLimeSurvey
Recent Articles
Upgrading to LimeSurvey 7: FAQ
Support for LimeSurvey 6 on Cloud ends on 1 November 2026. Every LimeSurvey Cloud site moves to LimeSurvey 7, either when you start the upgrade yourself or automatically in the first week of November. This page answers the questions we get most ...
Encrypt personal data in your survey
LimeSurvey can encrypt personal data before it is written to the database, so that names, email addresses and sensitive answers are unreadable to anyone reading the database directly. It is switched on per field, not per survey, and there are three ...
Set up an anonymous survey
An anonymous survey is one where nobody — including you as the administrator — can tell which answers came from which person. LimeSurvey does this properly: switch on Anonymized responses and the link between a participant and their response is never ...
Run a survey in several languages with Quick translation
A multilingual survey is one survey with one set of responses, presented in each participant's language. You build it once in a base language, add the other languages, and translate the text — questions, answer options, emails and all. Responses land ...
Create accessible surveys
An accessible survey is one that people can complete with a screen reader, with a keyboard instead of a mouse, at 200% zoom, or with limited colour vision. Most of the work is in how you build the questionnaire, not in the software — LimeSurvey gives ...
Popular Articles
The free plan
The LimeSurvey free plan type If you're considering the best plan for your survey needs, you might be intrigued by our most budget-friendly offering: The Free Plan. This plan is tailored for individuals who are looking for essential features without ...
How do I create a survey?
How to create a survey There are several ways to create a survey. In this example we use the +Create survey button from the main navigation bar . From your survey site, click any of the two +Create survey or the + button from the main navigation bar. ...
Where and how is my survey data hosted/stored?
When you register with LimeSurvey and log in for the first time, you'll initiate the process of creating your survey site. Here’s a detailed walkthrough of the steps involved in setting up your survey site and choosing a server location for hosting ...
How can I cancel my subscription?
To cancel your subscription plan: Log in to your account by clicking Login from the top navigation bar on the LimeSurvey home page. Select Billing history from the profile menu (in the top right corner). Locate the plan that you wish to cancel, and ...
How can I restore data from a deactivated survey?
We recommend that you always use the expiry option instead of deactivating a survey. If you closed your survey accidentally, it is important that you don't change anything in the survey! Then, and only then, will the following steps will work: ...
We have created a few articles that will help you get started. The articles give you an overview of the LimeSurvey admin features, the structure of a survey and basic survey features.
This sections will explain the different ways to create a survey and survey groups, as well as how to list and delete them.
In our Survey builders structure section you can easily add questions and groups.
The survey settings menu permits users to edit different survey-related settings.
Activate your survey before you start distrbuting it.
In this section we explain how to distribute your survey by inviting participants, sharing your survey link or integrating with a panel.
The information in this section will help you "get answers to your questions" by showing the various ways that you can analyze the data from completed surveys.
This sections will describe the different question types that can be used in your surveys.
In this section we detail how to change survey admin themes. Did you know that with our Question Editor you can build every question imaginable?
In this section we explain how to manage users, some advanced configurations, and admin settings.
Review the information in this section to learn how to personalize your LimeSurvey account.
The section contains information pertaining to your LimeSurvey account such as: upgrading to another plan type, general account preferences, billing details, transaction history, ...
Here you will find the answers to some of the most frequently asked questions aboutLimeSurvey