Does the unused response volume expire at the end of a subscription period?
Yes. At the end of each subscription period your response quota is reset.
For example, the response quota of the BASIC package will be reset to 1000 at the end of the month.
LimeSurvey offers a range of subscription plans to suit different user needs, from individual researchers to large organizations. Each plan is designed to provide the best value for the number of surveys and responses you plan to collect. The basic ...
Response balance: What happens if I exceed my response volume?
Think of "response balance" as a virtual wallet that holds the number of survey responses you are allowed to collect. Each time someone completes your survey, one response is subtracted from your balance. What happens if you use up all your ...
When does my subscription period start?
Your subscription month (or year, depending on your subscription) starts on the day you subscribe. Example: A LimeSurvey Cloud BASIC package purchased on April, 23rd will be automatically renewed on the 23rd of May.
What is the time of notice if I want to cancel my subscription?
The minimum duration for a subscription is the base subscription period of the particular plan. You can cancel online at any time to the end of the current subscription period. If you cancel in writing (by email or letter) you need to notify us at ...
Will I lose my remaining responses when I cancel my subscription?
No. Only after the paid subscription period has ended will your subscription revert back to the FREE package, which will set your account to 25 responses.