How can I restore data from a deactivated survey?

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• Is my survey data in LimeSurvey Cloud encrypted?

  We are very concerned about security. Your survey/response data is stored in a separate database with a separate user name/password for each LimeSurvey Cloud instance. The connection is encrypted if you are using SSL connections (that is the default ...

• Where and how is my survey data hosted/stored?

  When you register with LimeSurvey and log in for the first time, you'll initiate the process of creating your survey site. Here’s a detailed walkthrough of the steps involved in setting up your survey site and choosing a server location for hosting ...

• Help! I accidentally closed my survey - what now?

  If you closed your survey accidentally, it is important that you do not change anything in your survey.  To recover your data: Activate your survey again. Select Responses from the survey toolbar. Click Import and select the "Import answers from a ...

• I've deleted storage data but my survey is still locked. What do I do?

  After you have deleted data, you can go to Global settings , select the Storage tab, and click "Calculate storage" to update your storage counter. Wait a few seconds and reload the page to see the new storage count.

• Do you have a survey policy template available that is shown to the user before answering to the survey?

  We do not offer a template for that. The data protection policy/law is very different for each country and also the type of data your collecting in our survey(s) has a big influence on what the policy should look like and what is allowed/required. ...