How can I restore data from a deactivated survey?

How can I restore data from a deactivated survey?

We recommend that you always use the expiry option instead of deactivating a survey. If you closed your survey accidentally, it is important that you don't change anything in the survey!

Then, and only then, will the following steps will work:

  1. Activate your survey again
  2. Select Responses from the survey toolbar.
  3. Click Import and select the "Import answers from a deactivated survey table" menu entry.
  4. Choose your source table.
  5. Click Import located on the upper-right part of the screen.

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