How do I get an invoice for my past purchases?
Each time a product is billed, an invoice is automatically generated and sent to the email address provided on you profile. You can also see all past invoices on your profile billing page.
Can I get the discount for my previous purchase?
We cannot apply discounts retroactively (We do not give discounts for past purchases).
Can I get a quotation?
Yes, you can obtain a quote from the LimeSurvey homepage (LimeSurvey.org): Select Pricing from the top navigation bar. The pricing page will be displayed. Click Get quote for the deisred package and complete the required fields. A quote will be sent ...
How do I get rid of the * (red asterisk) of mandatory questions?
The red asterisk of mandatory questions is set within the template.css file ("asterisk" class). To hide it: Access the desired theme. If it is a default theme, create a copy of it by clicking on the "extend" button. Access the list of themes and ...
What payment types do you accept?
We accepts the following payments types. PayPal VISA Card MasterCard Card For some countries: SEPA payments For selected customers: Payment on account/invoice / Purchase Order (PO) - contact us. All of the above payments are handled by our payments ...
How do I configure email settings in LimeSurvey Cloud?
When sending invitations or reminders for your survey you have two choices: 1.) Using our mail server If you are using the LimeSurvey Cloud mail server, all your emails will have the sender address "email@example.com". However, these emails will ...