I've deleted storage data but my survey is still locked. What do I do?

After you have deleted data, you can go to Global settings , select the Storage tab, and click "Calculate storage" to update your storage counter.

Wait a few seconds and reload the page to see the new storage count.

• Related Articles

• What is "Storage Reminder Percentage"?

  Storage reminder percentage is a configurable setting found in your account profile at account.limesurvey.org that determines when you receive storage alert notifications. How It Works The default value is 10%, meaning you'll be alerted when only 10% ...

• How do I free my used storage?

  To free up storage space in LimeSurvey, you can delete responses and their uploaded files. Here are the key steps: Deleting Responses and Files Open your survey's Results tab and go to the Responses list. Before you delete anything, select the ...

• Storage Used in LimeSurvey Header Bar

  Definition The "Storage used" indicator in LimeSurvey's admin interface displays your current storage consumption against your plan's maximum limit. Every file you or your participants upload to the installation (pictures, documents, videos) is ...

• Where can I see what storage space is used?

  To recalculate and check your storage usage in LimeSurvey, navigate to Configuration → Global → the Storage tab and click Calculate storage. Your survey site's storage usage also appears on your account page (account.limesurvey.org) under Your survey ...

• Is my survey data in LimeSurvey Cloud encrypted?

  We are very concerned about security. Your survey/response data is stored in a separate database with a separate user name/password for each LimeSurvey Cloud instance. The connection is encrypted if you are using SSL connections (that is the default ...