My account has been archived, what should I do?
If you received a notification email stating that your account is about to be archived or has already been archived, please see below:
Once you successfully log in using your LimeSurvey username and password, your account will be automatically restored.
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How can I Delete my account?
Delete LimeSurvey account Access your account page on account.limesurvey.org. After login you will see the Login details section. At the bottom of this section there is a link 'Delete my account'. Click the delete my account link. Confirm the ...
Can't log in? How to recover your LimeSurvey account (Cloud vs. self-hosted)
There are two kinds of LimeSurvey, and account recovery works differently for each. This guide helps you find out which one you have and get back in as quickly as possible. Which LimeSurvey do you have? Look at the web address of your survey site: ...
Can I still use my account after I have cancelled a subscription?
Yes. Your subscription will revert back to the FREE plan after the paid period is over (assuming that you cancelled it). Please note that some features (such as domain aliasing) are only available with a paid subscription.
Storage Used in LimeSurvey Header Bar
Definition The "Storage used" indicator in LimeSurvey's admin interface displays your current storage consumption against your plan's maximum limit. Every file you or your participants upload to the installation (pictures, documents, videos) is ...
Where can I see what storage space is used?
To recalculate and check your storage usage in LimeSurvey, navigate to Configuration → Global → the Storage tab and click Calculate storage. Your survey site's storage usage also appears on your account page (account.limesurvey.org) under Your survey ...