My account has been archived, what should I do?
If you received a notification email stating that your account is about to be archived or has already been archived, please see below:
Once you successfully log in using your LimeSurvey username and password, your account will be automatically restored.
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How can I Delete my account?
Delete LimeSurvey account Access your account page on account.limesurvey.org. After login you will see the Login details section. At the bottom of this section there is a link 'Delete my account'. Click the delete my account link. Confirm the ...
Can I still use my account after I have cancelled a subscription?
Yes. Your subscription will revert back to the FREE plan after the paid period is over (assuming that you cancelled it). Please note that some features (such as domain aliasing) are only available with a paid subscription.
Where and how is my survey data hosted/stored?
When you register with LimeSurvey and log in for the first time, you'll initiate the process of creating your survey site. Here’s a detailed walkthrough of the steps involved in setting up your survey site and choosing a server location for hosting ...
I forgot my admin password. How do I reset it?
As a super-admin, if you have forgotten your password to login to your LimeSurvey Cloud survey site (the password you use to login the application), you can reset your password from the "your account" section on https://account.limesurvey.org/. Log ...
Will I lose my remaining responses when I cancel my subscription?
No. Only after the paid subscription period has ended will your subscription revert back to the FREE package, which will set your account to 25 responses.