Responses & Statistics

Responses & Statistics

Once your survey is active, the Results tab is where you read what came back — a summary of how collection is going, every individual response, and charts of your answers.

Find your results

Open your survey and click the Results tab at the top, next to Editor and Share. It is greyed out until the survey is active. The sidebar has two views: Results overview and Responses list.

The results overview

The overview shows four key metrics:

  • Total responses — complete and incomplete submissions combined.
  • Full responses — surveys finished with the Submit button.
  • Response rate (%) — the share of participants who responded.
  • Incomplete responses — partly filled surveys with no submission date.

Below them sit a Responses (last 30 days) bar chart, a Completed / Incomplete doughnut chart, and a response table.

A response counts as incomplete when a participant used "resume later", when someone entered data manually without submitting, or when a participant simply abandoned the survey.

Browse individual responses

Click Responses list in the sidebar to see every response as a row. Columns include ID, Completed, Date of last action, Seed, Language and Submit date, followed by one column per question holding that person's answer. Scroll sideways to reach later questions.

Working the table:

  • Sort — click the sort icon in a column header.
  • Pin a column — use the pin icon in the header to keep a column in place while you scroll sideways.
  • Choose columns — use the column icon at the right-hand end of the header row.
  • Filter responses narrows the list; Clear filters resets it.
  • Page through at the bottom, and set Rows per page.

To see a single answer, click that answer in the table — it opens on its own.

To see a whole response, open the row's ... menu (Response actions) and choose View/edit response details. The response opens as the participant filled it in, alongside a panel showing Completed, Response ID, Start language, Seed, Date started, Last action, IP address and Referrer URL. Use Previous and Next to step through responses, and Export response to download just this one.

The same ... menu also offers Download all response files, Delete all response files and Delete this response.

To act on several responses at once, tick the checkbox on each row you want. A bar appears at the bottom showing how many are selected, with Download files, Delete attachments and Delete. Close the bar with the X to clear your selection.

See your results as charts

Your statistics live in the Responses list. Look at its top-right corner: there is a small view toggle with two icons — a table and a chart.

  • Click the chart icon to turn your results into charts.
  • Click the table icon to go back to the list of individual responses.

Export your results

To take all your data out at once, use the Export results button in the top bar. (In the chart view of the Responses list, the button reads Export statistics.)

Coming soon: richer statistics

A richer set of statistics is on the way. It will bring:

  • A chart for every question, grouped by question group.
  • A switcher on each chart between bar, table and pie — with more chart types behind a menu.
  • A toggle between response counts and percentages.
  • A date range, so you can look at a single wave of fieldwork.
  • Filters by question, survey data, or participant data, stacked and applied to every chart at once.
  • Exporting or hiding an individual chart.

We will update this article when it lands.