Deactivating a survey
- On an active survey, click the red Deactivate button on the top toolbar.
- In the "Do you want to stop your survey?" dialog, choose Deactivate survey.
- Click Continue.
The dialog also offers Stop / pause survey, which only ends data collection: it sets an expiry date and keeps responses and participant information available for statistics.
What deactivation does
- Responses and participant information are archived — not deleted — but are no longer available for analysis, so export your responses before deactivating.
- The survey becomes inaccessible to participants (a message indicates the survey is no longer available).
- You can add, edit, or delete questions, question groups, and settings again.
Reactivating a deactivated survey
After deactivation, the toolbar button becomes a green Activate again. When you reactivate, the activation flow lets you import the archived responses into the new response table so you can continue where you left off. If you edit questions in the meantime, archived responses are merged into the new table only where the structure still matches, so export your responses before changing the survey structure.
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