About the primary admin

Every LimeSurvey Cloud plan has exactly one primary admin: the person who created the account at account.limesurvey.org. That account holds the survey site, the plan and the billing. The primary admin also logs in to the survey site as its administrator, with the admin password of the survey site.

What only the primary admin can do

On the Your account page, the primary admin can:

• rename the survey site, set a domain alias and delete the survey site (Your survey site),
• change the name, password, email address and two-factor authentication of the account (Profile),
• see the plan, the billing address, the invoices and any quotes (Billing details, Billing history and Quotes),
• upgrade or cancel the plan.

Other administrators

Colleagues don't get access to the account page. The primary admin adds them to the survey site instead, where they work with surveys, participants and results under their own users. Click the Manage administrators icon in the sidebar of the workspace, or open Configuration > Users > User management in the top bar. What each person may do depends on their permissions. See How permissions work.

Next steps

• Overview: Your LimeSurvey account
• Manage administrators
• How permissions work

FAQ

How many administrators can I add?

That depends on your plan: 1 on the free and Basic plans, 3 on Expert, 5 to 10 on Business. See Subscription plans.

A colleague needs our invoices. What do I do?

Download them on the Billing history tab of your account page and pass them on. See Billing, payment and invoices.