What kind of support do you offer?

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• Student discount

  Student discount for LimeSurvey Teachers and students must agree to only use LimeSurvey for classroom related work. Applying for a discount is easy. There are only three steps. After we have verified your information, the discount will be applied to ...

• I would like to establish a EU General Data Protection Regulation (GDPR) contract/agreement with you. Is that possible?

  Yes. We offer an online wizard (setup tool) that will help you quickly create the necessary GDPR agreement with a few clicks and download it as a PDF.  The resulting document will already be signed by us. You can find the wizard (setup tool) in your ...

• I accidentally deleted a question/question group/survey!

  If you deleted it, it cannot be retrieved. Only a backup can help you recover it. Please open a support ticket and ask the team to provide you the backup associated to your account. Please note that this service is not free of charge!

• Do you have a survey policy template available that is shown to the user before answering to the survey?

  We do not offer a template for that. The data protection policy/law is very different for each country and also the type of data your collecting in our survey(s) has a big influence on what the policy should look like and what is allowed/required. ...

• Are there any discounts for teachers, students or non-profits?

  LimeSurvey Discounts LimeSurvey discount types overview: Students: 50% discount Teachers: 30% discount Non-profits: 30% discount Teachers and students must agree to only use LimeSurvey for classroom related work. Applying for a discount is easy. ...