How are responses counted?

A response is counted if a participant completes your survey once, regardless of how many questions or question groups your survey contains.

Examples:

A survey is taken and completed => 1 response
A survey is taken and only half completed => 0.5 response
A data set is manually added by an administrator => 1 response
A partially completed survey is marked as finished by an administrator => 0.5 response

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Will I loose my collected responses after cancelling my subscription?
No! The responses you already collected won't disappear when switching to the Free plan. Please keep in mind that the Free plan offers only 25 responses per month and 10 MB storage.
Will I lose my remaining responses when I cancel my subscription?
No. Only after the paid subscription period has ended will your subscription revert back to the FREE package, which will set your account to 25 responses.
What happens when my storage exceeds the storage limit?
When your storage exceeds the allowed limit of your subscription package, all surveys which contain upload question types will be blocked. Also you will not be able to upload files for your survey content anymore. To unlock these surveys/unblock the ...
Response balance: What happens if I exceed my response volume?
Think of "response balance" as a virtual wallet that holds the number of survey responses you are allowed to collect. Each time someone completes your survey, one response is subtracted from your balance. What happens if you use up all your ...
Do I lose access when I cancel my subscription?
If you cancel your subscription, you will continue to have access to all features of your plan for the time period you have already paid for. (This is the same for LimeSurvey ComfortUpdate and LimeSurvey Cloud). If you are using LimeSurvey Cloud and ...

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